Friday, October 16, 2026

Replaceable batteries: sealed devices off sale

Replaceable batteries stop being a courtesy on 18 February 2027. The rule makers would rather not quote is short: a battery must come out safely, with or without tools, by someone with no repair training. Miss that test and the product cannot carry a CE mark, which means it cannot be sold in the EU at all.

Phone with its back off showing a glued-in battery, replaceable batteries rule

Key takeaways

A model placed on sale after 18 February 2027 that fails the removal test cannot be sold in the EU.

  • Stock placed on sale before the date is unlikely to be affected, though that is not a guarantee.
  • Removal is judged on an adult with no battery-replacement knowledge, not on a technician.
  • Phones and tablets are named only as devices that may require removable batteries.
  • Exemptions exist, and each one needs an individual assessment with evidence.

Why replaceable batteries become a sales question

A glued-in battery stops being a repair problem and becomes a sales problem, because under the rule a product that cannot be CE marked cannot be sold in the EU at all. The maker's design choice now decides its market.

The wording does the work. Removable means safe removal by an end user or an independent professional, with or without tools, and the end user is an adult with no battery-replacement knowledge. The test is that adult, not a technician with a bench. A 2026 law-firm summary of Article 11 in Regulation (EU) 2023/1542 sets out that reading. It sits alongside the EU right to repair directive, which has applied since 31 July 2026.

Specialised tools must be supplied free of charge, and a maker cannot require its own proprietary tool for the swap. That closes a familiar door: a battery kept behind the brand's service kit is no longer a sales feature. The sanction is market access, not a warning letter. The same pattern shows up in packaging, where the EU packaging regulation has been live since 12 August 2026.

Four numbers set the stakes, and one of them is our own count. The count runs from this article's date, 16 October 2026, to the cutoff. The other three come from the guidance and the standard it follows, and each one changes what a buyer can check at the shelf.

Days until the cutoff

125 days

Counted from this article's date

Cost of the swap kit

Free

Makers cannot charge for it

Tool levels in the test

4

Proprietary tools cannot be required

Spare-battery supply period

None stated

No promised supply window

The tool count matters most to a repair shop. The rule grades the kit a swap needs, from basic tools up to proprietary ones, rather than the brand printed on the box. For a removable design, a shop's access no longer depends on owning the maker's kit.

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The test is an untrained adult, not a technician. A battery that adult cannot reach is a battery the EU can keep off sale.

Which models does the removal rule actually reach?

The rule works by device category rather than brand, so the first question is which category a model falls into, and that matters more than the brand name on the box. Phones and tablets appear only as devices that may require removable batteries, and laptops and e-bikes are not named at all.

Read the table as a buyer's decision aid. Each row names one dimension, and the glyph at the start of the last column says which way that row pushes.

DimensionRemovable vs glued-inWhat it means for you
⏱ When it appliesRemovable required from 18 Feb 2027
Glued-in cannot be placed on sale later
⚠️ Depends on the date it was placed on sale
⚖️ Removal testRemovable judged on 4 tool levels
Glued-in fails unless exempt
❌ Glue fails the untrained adult test
πŸ›  Who can swap itRemovable owner or independent pro
Glued-in depends on the maker
✅ You can swap a removable one yourself
πŸ’° Tools neededRemovable specialised tools supplied free
Glued-in no swap tool to borrow
✅ The swap tool is free, not an upsell
πŸ”‹ Device scope2 named phones and tablets, as may-require
Not named laptops and e-bikes
⚠️ Check the model's category, not the brand
🧾 ExemptionsRemovable standard rule applies
Glued-in exempt only with proof
⚠️ An exemption needs evidence, not a label
πŸ“Š Earlier stockRemovable needs no change before 18 Feb 2027
Glued-in stock sold earlier is unlikely hit
✅ A phone bought earlier keeps its design
🏁 Best suited forRemovable: anyone who may swap it later
Glued-in: a buyer who never opens it
🏁 Pick removable if you may open it

The table makes one thing plain. A buyer's risk is timing and device category, not the brand's promise. Check the sale date first, then the category, and only then read the warranty.

125 days. 16 Oct 2026. Article date. 18 Feb 2027. Rule applies. Placed before. Unlikely hit. Placed after. Must pass.

Use this timeline to decide whether a model you buy now falls under the rule, because the answer turns on the date it was placed on sale. The 125 days is our count from 16 October 2026, and the 18 February 2027 date comes from Regulation (EU) 2023/1542, Article 11, as summarised by a 2026 law-firm guide.

Can a glued-in battery still be sold in the EU?

Yes, in two cases: stock placed on the market before 18 February 2027, which is unlikely to be affected, or a product an exemption covers, which needs individual assessment. Anything else placed later must pass the removal test.

Stock is the easy part. The harder part is the exemption list, because a product only gets through it after an individual assessment and evidence that replacement is not possible with current technology. Wet-environment appliances and some medical devices sit on that list, so expect a maker to claim one before it shows the proof.

Compliance is also a reporting question. The EU Cyber Resilience Act reporting duties have been live since 11 September 2026, which shows regulators now write product deadlines with teeth.

Two gaps make the rule harder to use than it reads. The guidance sets no period during which replacement batteries must stay available, so removal is promised and spares are not. It also gives no publication date, and its removal classes follow the EN 45554:2020 standard, so the test a product is judged against has no date of its own.

  • Ask for the spare-battery period in writing before you buy.
  • Treat an exemption claim as a claim until the maker shows the assessment.
  • Read "may require" as a question for the category, not an answer for the model.
  • Count "unlikely to be affected" as a risk, not a guarantee.

Key takeaways to act on

  • Your next device is a phone, tablet or other product with a sealed back.
  • The seller cannot show a CE mark for that exact model.
  • The product page says nothing about how the battery comes out.
  • The sale date falls after 18 February 2027.

Before you buy anything placed on sale after 18 February 2027, open the product page and find out whether an adult can remove the battery with basic tools. If the page is silent, treat the model as glued in and buy the one that says otherwise.

Wednesday, October 14, 2026

EU Right to Repair: Refusals Makers Can't Use

“It was opened by an unauthorised shop, so the warranty is void and we can't repair it.” Makers have leaned on that line for years, usually with a discount code for a new model. Since 31 July 2026 it has been the wrong answer. The EU right to repair, Directive (EU) 2024/1799, makes that refusal and most of its cousins unlawful for covered phones and large home appliances. It does not set the price, and that is where the fight has moved.

EU right to repair infographic: opened smartphone beside a washing machine on a bench

Key Takeaways: makers of covered goods can no longer refuse a repair over an expired warranty or a third-party repair; only an impossible repair is a lawful refusal.

  • The duty also covers eligible goods bought before July 2026.
  • Choosing repair over replacement while still under guarantee lengthens that guarantee.
  • Parts must be reasonably priced, but nobody has defined reasonable, so get quotes in writing.
  • Laptops and ovens sit outside the manufacturer's duty entirely.

Which refusals does the EU right to repair now ban?

The Directive strips makers of their two favourite refusals for covered goods, the expired warranty and the earlier third-party repair, and leaves them one lawful excuse: that repair is impossible, in which case they may offer a refurbished unit.

Start with “out of warranty”. Law firm Fieldfisher reads the text bluntly: past the legal guarantee, the maker must still repair goods in the Directive's annex, counted from the last unit of that model sold, not from your receipt. That excuse now describes their sales policy, not the law.

Does the EU rule cover products bought before July 2026?

Yes, the manufacturer's duty to repair applies to covered products bought before 31 July 2026, so a phone or washing machine from 2022 qualifies; only the guarantee extension for choosing repair is limited to newer purchases.

Can a maker refuse because a third-party shop opened it?

No, a manufacturer can no longer refuse to repair a covered product because an independent shop or the owner repaired it before, and it may not use contract terms or software locks to block that repair.

Compatible second-hand and 3D-printed parts that meet safety rules cannot be shut out either, so the old advice to stay with authorised centres is outdated. The same devices face other EU duties too, from the Cyber Resilience Act's 24-hour incident reporting duty to the EU packaging regulation that went live in August.

Four numbers decide how hard you can push: Fieldfisher on the duty, Acer's battery prices and a laundry audit reported by Cybernews on 8 September 2026, and Right to Repair Europe's tally of the Commission's notices.

Repair Duty After Last Sale

10 years

Lapsed warranty is no excuse

Acer Battery Swap Range

€14-€128

Ask which tier applies first

States Sent Formal Notice

18

Expect sellers there to stall

Tumble Dryer Models Failing

1 in 2

Appliance makers lag too

Look hard at the battery range. One brand, one part, and the dearest tier costs about nine times the cheapest: on our arithmetic, a €114 gap that the word “reasonable” does nothing to close. Ask which tier yours falls into, in writing, before you hand it over.

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A maker's duty to fix your machine now outlives your receipt by up to a decade. “Out of warranty” is their policy, not the law.

What the rules give you, line by line

Read the table as a checklist: each row pairs a refusal or charge you might hear with what the Directive now says, so you can see at once whether the law backs a repair or leaves you exposed.

Category Detail What it means
πŸ’° Parts price Must be reasonable, no cap; one brand spans 9x ⚠️ Get your tier quoted before handover
⏱ Guarantee boost 12+ months more if you pick repair (bought from 31 Jul 2026) ✅ Picking repair over a swap buys cover
⚖️ Out of warranty Maker must still repair unless repair is impossible ✅ An expired warranty no longer ends talks
πŸ”’ Earlier repairs No refusal over past fixes, used or 3D-printed parts ✅ Independent shops stop voiding your claim
🌍 Covered goods Phones, tablets, washers, dryers, dishwashers, fridges, screens ❌ Laptops and ovens get nothing here
πŸ”‹ E-bike batteries Covered from 18 Feb 2027 ⚠️ Riders wait out one more winter
πŸ›  Repair finder EU platform fully live 1 Jan 2028 ❌ Until then you hunt for repairers alone
🏁 Best suited for Anyone refused a fix on a covered device since 31 Jul 2026 🏁 Put the refusal on paper this week

The crosses fall on coverage and on finding a repairer, never on what a maker may refuse. Price and paperwork are where you push.

That paperwork gap is measurable. Right to Repair Europe and iFixit, reviewing smartphone records in EPREL, the EU's product database, reported in September 2026 that about 80% lack the repair information makers must publish. The official database will not hand you a parts price.

2,334. phone records. 18% link to repair info or parts prices. 19% land on a dead-end support page. 8% just say see the manual. 5% point to Temu or AliExpress. About half give nothing at all.

Do not count on the EU's own database for a parts price: fewer than one phone record in five leads anywhere useful, so get the maker's quote in writing. Shares from the Right to Repair Europe and iFixit review as reported by Cybernews; the no-information slice is the remainder.

Where will makers still push back?

Makers will push back on price, because the Directive demands reasonable prices for parts and tools without defining them, and on enforcement, because most member states missed the deadline to write the rules into national law.

Right to Repair Europe has flagged the gap: the text says “reasonable” and stops. Our view, which is opinion, not settled law: a repair quote above the maker's own trade-in deal on a new unit is hard to call reasonable, and that comparison belongs in your written complaint.

On 25 September 2026 the Commission sent late-transposition notices to France, Italy, Spain, the Netherlands and the rest of that group, each with two months to reply: on our count, a first deadline of 25 November 2026. Buyers in Germany, Austria, Ireland and Denmark, absent from that list, stand on firmer ground. Readers in Great Britain get none of this; their rules run separately, like the new UK subscription cancellation rules.

  • A refurbished swap offered as “repair impossible” with no reason given.
  • A parts quote given by phone only, never by email or on paper.
  • Vague “parts unavailable” answers for a model that is still on sale.

Before you accept a no, check your own case

  • The refusal you got gives a reason other than repair being impossible.
  • You hold that refusal in writing, dated, from the seller or the maker.
  • Your country is off the Commission's late list, or you have found its national rule.

So here is the decision. If your device is covered and the only refusal on offer is the warranty or a past independent repair, refuse the replacement. This week, email the manufacturer and ask for three answers in writing: whether it claims repair is impossible and why, which price tier your part falls into, and, for anything bought since 31 July 2026, how long your guarantee runs afterwards. A maker that answers has given you a quote to compare. One that won't has given you evidence.

Related: replaceable batteries under the 2027 EU removal test

Wednesday, October 7, 2026

UK Subscription Rules: 14 Days to Walk Away

Somewhere on your bank statement sits a line the provider hopes you never read twice: an annual renewal, taken in full, for a service you stopped opening months ago. Under the new UK subscription rules, that line stops being final. You get a warning before it lands and 14 days to walk away after it does. If you joined online, the exit has to be online too.

Infographic on UK subscription rules showing a phone renewal alert and bank statement

The catch is timing. None of this protects a renewal that goes through before the rules start, and the start date has already moved once.

Key Takeaways: from January 2027, if that date holds, an auto-renewed annual plan or a free trial that rolls into paid can be cancelled within 14 days for a refund.

  • An annual plan renewing before January is judged under today's law, so cancel it now rather than waiting.
  • A provider that never tells you about your cancellation right lengthens your window, not its own.
  • Used the service after it renewed? Expect a pro-rata refund, not the full fee.
  • If you joined online, a phone-only exit will not be lawful.

When do the new UK subscription rules start?

The government now points to January 2027, earlier than the spring 2027 start set out in its April response, but the detailed regulations have not been laid, so treat January as a target rather than a promise.

Two dates are in circulation. The consultation response of 2 April 2026, summarised by Bristows, said spring 2027. By 10 August, Advanced Television was reporting January, and on 4 September the law firm Brodies confirmed the shorter timeline. So a provider claiming in February that the rules are not in force yet may simply be out of date.

The money is not small change. A government estimate, quoted by White & Case in its client note (retrieved October 2026), puts UK spending on unwanted subscriptions at about £1.6bn a year. Your forgotten plan is a share of that pool you can take back. The pattern is familiar from how AI token prices collapsed while enterprise bills rose: the unit looks cheap, and the bill climbs because nobody audits it.

Four numbers decide whether an hour with your banking app is worth it. Advanced Television's August report supplies the cost and the unwanted count, White & Case the fine ceiling; the time left is our own count to January.

Time until the rules start

3 months

Renewals before then stay locked

Average unwanted plan

£14 a month

About £168 a year each

Unwanted UK subscriptions

10m

Odds you are paying one

Maximum fine on turnover

10%

Why naming the CMA works

The fine ceiling is the one to keep in your pocket. It applies to worldwide group turnover, and Brodies counts roughly £6.2m in CMA penalties since the regulator's direct fining powers began. An email that names the CMA is not a threat, just a reminder of who else might read it. Like the Plastic Packaging Tax mass balance rules due in April 2027, this rule's fine print arrives late, so plan around the direction.

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The renewal you ignore before January is the last one you cannot undo. The one after it comes with an exit.

Can I get a refund after a subscription auto-renews?

Yes, once the regime starts: an annual plan that auto-renews, or a free trial that rolls into paid, opens a fresh 14-day cooling-off window, and the provider must refund you to your original payment method within 14 days.

Here is how the bill line changes, comparing today's position with the rules as the government has described them.

Dimension Today vs 2027 rules What it means for you
πŸ’° Renewal refund Today No exit once renewed
From 2027 14-day cooling-off
✅ An unwanted renewal becomes refundable
🧾 Renewal notice Today Often no warning
From 2027 Email or post, 14 days ahead
✅ No reminder is proof of a breach
⚖️ Way out Today Phone or retention chat
From 2027 Online if you joined online
✅ No more call-to-cancel loops
πŸ”’ Silent provider Today Sign-up window only
From 2027 Window runs up to 12 months
✅ Their silence extends your deadline
πŸ“Š Refund size Today Goodwill only
From 2027 Pro-rata if you used it
⚠️ You pay for the days you used
⏱ Renewal timing Today Before January: locked in
From 2027 After January: 14-day exit
⚠️ Cancel pre-January renewals now
🏁 Best suited for Today Rolling monthly plans
From 2027 Annual and trial sign-ups
🏁 Annual payers gain most, so check dates

Every new right hangs on a notice the provider has to send. Silence used to work in its favour; now silence is the breach, so keep every reminder email. Our own sum is blunter: at the average cost, one forgotten plan is roughly £168 a year, so a single cancelled renewal pays for the hour you spend checking.

Every 100 UK subscriptions. About 6.5 are unwanted. The rest are wanted.

If you pay for about fifteen subscriptions, expect one to be money you would not choose to spend again, so audit before the next renewal. The share is our own division of the unwanted count by the 155m active UK subscriptions reported by Advanced Television and Bristows in 2026.

Where the provider still gets the last word

Providers keep two real levers, the start date and the refund maths for any service you have used during the window, and the final regulations could still trim the detail before they take effect next year.

White & Case reads the plan as a proportionate refund for digital services used during the renewal window, and a full refund, standard delivery included, for goods sent back. You pay for the days you used, not the year.

What counts as use is the grey area I would watch. An app syncing in the background, a profile nobody has opened: in my view neither should count, but expect providers to argue otherwise until the final text is laid. Regulators often enforce the headline first and settle edges later, as with the EU AI Act transparency duties that went live in August and California EPR packaging fees invoiced while the 2027 rules stay draft.

Do companies have to let me cancel a subscription online?

If you signed up online, yes: Brodies and Bristows both read the rules as requiring an online way out, and terms that make cancelling disproportionately hard will not stand. Or rather, that is the rule on paper; you may still need to quote it once.

  • A renewal that lands before the start date is judged under today's law, not the new one.
  • The renewal window covers free trials ending and annual or longer contracts renewing, not rolling monthly plans.
  • Refunds go back to the original payment method, so a cancelled card can slow yours down.

Check these before your next renewal

  • An annual plan on your statement renews before January.
  • You joined online, but the only exit offered is a phone number.
  • No reminder reached you before the last renewal went through.
  • You used the service after it renewed, so expect a part refund.

This week, open the last twelve months of your bank statement, find every line marked annual or renewal, and cancel any that renew before January; for the rest, put the renewal date in your calendar and save the notice when it arrives.

Related: what the EU right to repair now bans manufacturers from refusing